Responsible gambling and independent support

Set a limit before a session

Choose an amount you can afford to lose after essential expenses are covered. Keep money for housing, food, bills, savings, and other obligations separate from any gambling budget. Decide on a stopping time as well as a spending limit, and stop when either is reached.

Avoid borrowing money to gamble. Increasing a stake to recover a loss can add to the amount at risk. A bonus, a VIP progress bar, or a recent win should not change the limit you decided on beforehand.

Notice changes in your habits

It is a useful moment to pause if you are spending more time or money than intended, hiding your gambling, borrowing to keep playing, or repeatedly trying to win back losses. Gambling that disrupts sleep, work, relationships, or essential spending deserves attention.

You do not have to wait for a crisis to ask for support. Concern about your own play, or about someone close to you, is enough reason to speak with someone. Taking a break and asking for help are practical steps you can take now.

Put distance between you and play

Close the game and take a break away from the screen. Remove gambling shortcuts or notifications if they make it harder to stop. Consider asking someone you trust to help you keep financial and time boundaries.

For account-related options, use the main site’s Live Support route and ask which limits, account restrictions, or closure processes are currently available. This guide does not confirm that a particular account tool is available. Independent support services can also help you explore options in your area.

Independent help in the United States

The National Council on Problem Gambling lists 1-800-MY-RESET as the National Problem Gambling Helpline. Its official information describes call, text, and online chat support available 24 hours a day, every day, connecting people with local resources. Help is available to people concerned about their own gambling and to loved ones.

Visit the NCPG helpline page for its current contact options, service details, and links to support. That page is the source for the helpline information in this guide. Account support and independent gambling support serve different purposes; you can contact independent help without contacting the game platform.

Adults and eligibility

The game platform is for adults who have reached the legal gambling age where they are and meet applicable eligibility requirements. Keep account access and financial information away from children. Shared devices should not retain an active account session where someone else could use it.

If gambling is becoming difficult to control, you can step away without completing an offer or a game session. Your next step can be a conversation, a break, or a call for support.